DROGNOSTICS PRIVACY POLICY

Effective Date: June 16, 2026 Last Updated: June 23, 2026

DroMetrics LLC, a Florida limited liability company (“DroMetrics,” “we,” “us,” or “our”), owns and operates DroGnostics, an HVAC service-call workflow, diagnostic-support, documentation, and reporting platform.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

visit the DroGnostics or DroMetrics websites;

create or use a DroGnostics account;

purchase a subscription;

use DroGnostics Core, DroGnostics Pro, or related services;

upload equipment information, photographs, job information, or service records;

use AI-assisted features;

contact support; or

otherwise interact with us.

This Privacy Policy applies to information processed by DroMetrics through DroGnostics and related websites, applications, communications, and services.

It does not apply to third-party websites, applications, or services that we do not control.

By accessing or using DroGnostics, you acknowledge this Privacy Policy.

1. WHO WE ARE

DroGnostics is provided by:

DroMetrics LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702
contact@drometrics.com
support@drometrics.com
No phone support
https://drometrics.com

For purposes of applicable privacy law, DroMetrics may act as:

a business or controller for information collected directly from account holders, website visitors, and prospective customers; and

a service provider or processor when we process job, technician, property, equipment, or customer information on behalf of a subscribing contractor or business customer.

When DroMetrics processes information on behalf of a business customer, that customer determines why the information is collected and how it is used. Questions concerning that customer’s collection or use of information should generally be directed to the customer.

2. INFORMATION WE COLLECT

The information we collect depends on how you interact with DroGnostics and which features you use.

2.1 Account and Registration Information

When an account is created, we may collect:

company name;

individual name;

job title or role;

email address;

telephone number;

username;

encrypted or hashed password information;

account identifiers;

technician or user-seat assignments;

subscription plan;

account status; and

communication preferences.

2.2 Billing and Transaction Information

When a subscription or other purchase is made, we may collect:

billing name;

company name;

billing address;

email address;

telephone number;

subscription plan;

transaction date;

transaction amount;

payment status;

invoice information;

tax information;

payment-method type and limited payment details; and

payment processor transaction identifiers.

Payments are processed by Stripe.

We generally do not directly receive or store complete payment-card numbers or card security codes. Payment information is processed according to the payment processor’s privacy policy and terms.

2.3 Technician and Authorized-User Information

Business customers may provide information about technicians, service managers, administrators, or other authorized users, including:

name;

email address;

telephone number;

employee or technician identifier;

account role;

company affiliation;

service-call activity;

reports created;

feature usage;

login and access history; and

account permissions.

The subscribing business customer is responsible for providing appropriate notices to its personnel and obtaining any required authorization for this information.

2.4 Customer, Property, and Service-Call Information

DroGnostics users may enter or upload information relating to their customers, properties, service locations, and HVAC service calls, including:

customer or contact name;

business name;

service address;

telephone number;

email address;

property or site name;

equipment location;

service complaint;

work-order or job number;

appointment or service date;

technician observations;

job notes;

repair notes;

recommendations;

parts needs;

estimated return-work requirements;

customer communications;

customer acceptance or declination;

customer signature;

service-call status; and

completed reports.

DroMetrics processes this information on behalf of the subscribing business customer.

Users should not enter personal information that is unrelated or unnecessary to the service call.

2.5 Equipment and Diagnostic Information

DroGnostics may collect information about HVAC and related equipment, including:

manufacturer;

model number;

serial number;

equipment type;

installation information;

refrigerant type;

voltage;

phase;

amperage;

minimum circuit ampacity;

maximum overcurrent protection;

motor information;

pressure readings;

temperature readings;

electrical readings;

airflow or flow information;

control status;

fault codes;

alarm information;

operating conditions;

equipment condition;

measurements;

calculated values;

diagnostic findings;

possible causes;

suggested checks; and

technician-confirmed conclusions.

2.6 Images, Photographs, and Uploaded Files

Users may upload or capture:

equipment nameplate photographs;

equipment photographs;

component photographs;

site photographs;

screenshots;

manuals;

documents;

service records; and

other job-related files.

Images may contain incidental information in the background. Users should avoid capturing people, private documents, access credentials, vehicle tags, building-security information, or unrelated personal information.

Where available, DroGnostics may process images to identify or suggest equipment information. Users must review and verify all extracted information.

2.7 Signatures and Acknowledgments

DroGnostics may allow users to capture a customer signature or acknowledgment.

We may collect:

signature image or electronic signature data;

printed signer name;

date and time;

service-call or report identifier;

acknowledgment language presented;

technician or user associated with the signature;

device or session metadata; and

related report information.

DroGnostics does not determine whether a signer is authorized or whether a signature creates a legally binding work authorization, approval, waiver, contract, or payment obligation. That responsibility belongs to the subscribing business customer.

2.8 AI Input and Output Information

When users activate AI-assisted features, we may collect and process:

prompts created automatically by the application;

information entered by the user;

equipment data;

service-call data;

selected measurements;

photographs or extracted image information;

technician notes;

diagnostic context;

AI-generated suggestions;

likely causes;

proposed next checks;

report drafts;

customer-facing summaries;

feedback on AI output; and

related usage information.

Some of this information may be transmitted to third-party AI or image-processing providers as described in this Privacy Policy.

Users should not submit sensitive personal information to AI features unless it is necessary and authorized.

2.9 Communications and Support Information

When you communicate with us, we may collect:

name;

email address;

telephone number;

company name;

support request;

account information;

screenshots;

attachments;

service-call or report identifiers;

correspondence;

feedback;

survey responses; and

records of our response.

2.10 Device, Usage, and Technical Information

When you visit or use our websites or applications, we may automatically collect:

IP address;

browser type;

operating system;

device type;

device identifiers;

approximate location derived from IP address;

login date and time;

pages or screens viewed;

links or buttons selected;

referring website;

session duration;

application events;

error logs;

crash information;

security logs;

authentication events;

feature usage;

subscription-credit usage; and

other diagnostic information.

2.11 Cookies and Similar Technologies

We may use cookies, local storage, pixels, session identifiers, and similar technologies for:

authentication;

account security;

session management;

remembering preferences;

maintaining shopping-cart or checkout state;

fraud prevention;

application functionality;

analytics;

performance monitoring; and

Advertising and retargeting are not used.

The cookies and technologies actually used are described in Section 11.

3. HOW WE COLLECT INFORMATION

We collect information:

3.1 Directly From You

For example, when you:

create an account;

purchase a subscription;

complete a service call;

upload a photograph;

enter equipment readings;

collect a signature;

contact support;

request a demonstration;

complete a form; or

communicate with us.

3.2 From Business Customers

A subscribing contractor, employer, service company, or account administrator may provide information about authorized users, technicians, customers, properties, or service calls.

3.3 Automatically

We may automatically collect device, log, session, security, and usage information when you interact with DroGnostics.

3.4 From Service Providers

We may receive information from providers that support:

payment processing;

hosting;

cloud storage;

authentication;

analytics;

email delivery;

customer support;

fraud detection;

security;

AI processing;

image processing; and

other business operations.

3.5 From Public or Commercial Sources

We may collect business-contact or company information from:

company websites;

professional directories;

public records;

business databases;

referrals; and

professional networking services.

4. HOW WE USE INFORMATION

We may use information to:

4.1 Provide DroGnostics

Including to:

create and administer accounts;

authenticate users;

provide service-call workflows;

process equipment and job data;

provide diagnostic-support features;

process AI-assisted requests;

generate reports;

store service records;

collect signatures;

provide downloads or sharing features;

manage user seats;

track service-call credits; and

deliver customer support.

4.2 Process Payments and Subscriptions

Including to:

process purchases;

renew subscriptions;

issue invoices;

calculate taxes;

manage credits;

process approved overages;

manage cancellations;

detect payment failures; and

prevent fraud.

4.3 Maintain and Improve the Service

Including to:

troubleshoot errors;

improve workflows;

analyze feature performance;

test new functions;

improve reliability;

develop new features;

understand general usage patterns; and

evaluate user feedback.

Where practical, we may use aggregated, deidentified, or pseudonymized information for these purposes.

4.4 Provide AI-Assisted Features

Including to:

analyze entered information;

extract visible nameplate data;

identify missing information;

suggest possible causes;

suggest next checks;

organize technician findings;

draft customer-facing summaries;

prepare service reports; and

improve application workflows.

Automated and AI-generated results may be inaccurate and must be independently reviewed by a qualified technician.

4.5 Communicate With You

Including to send:

account notices;

service messages;

billing notices;

password-reset messages;

security alerts;

support responses;

product announcements;

feature updates;

administrative communications;

renewal or cancellation information; and

marketing communications where permitted.

You may opt out of nonessential marketing emails using the unsubscribe method provided in the message. You will continue to receive necessary transactional and account communications.

4.6 Protect DroGnostics and Its Users

Including to:

verify identity;

prevent unauthorized access;

detect fraud;

investigate abuse;

enforce subscription limits;

prevent unsafe or prohibited use;

protect accounts;

monitor system security;

investigate incidents;

enforce our Terms of Service; and

protect our rights and the rights of others.

4.7 Comply With Legal Obligations

Including to:

comply with laws;

respond to lawful requests;

comply with court orders;

preserve records;

respond to subpoenas;

address disputes;

enforce contracts;

respond to government authorities; and

establish, exercise, or defend legal claims.

4.8 Conduct Business Operations

Including to:

maintain financial records;

perform accounting;

obtain insurance;

conduct audits;

manage vendors;

evaluate business performance;

support corporate transactions; and

operate DroMetrics.

5. OUR ROLE WHEN PROCESSING CUSTOMER DATA

Business customers use DroGnostics to collect and process information relating to their technicians, customers, properties, equipment, and service calls.

For that information:

the business customer generally determines why the information is collected;

the business customer determines what information its users enter;

DroMetrics processes the information to provide DroGnostics;

the business customer is responsible for notices and permissions required from its employees, technicians, customers, and other individuals; and

individuals may need to direct privacy requests to the applicable business customer.

DroMetrics will assist business customers with reasonable privacy requests where required by law or contract.

Business customers must not use DroGnostics to collect information unlawfully, deceptively, or without appropriate authority.

6. HOW WE DISCLOSE INFORMATION

We may disclose information as described below.

6.1 To the Subscribing Business Customer

Account administrators and other authorized personnel of a subscribing business may access information associated with the business account, including:

technician profiles;

service-call activity;

equipment records;

reports;

customer information;

signatures;

subscription usage;

account logs; and

other information entered by authorized users.

Users should understand that information entered through a company account may be accessible to that company’s administrators.

6.2 To Service Providers and Processors

We may disclose information to vendors that perform services for us, including:

cloud hosting;

database hosting;

data storage;

payment processing;

billing;

authentication;

email delivery;

customer support;

website hosting;

analytics;

logging;

performance monitoring;

cybersecurity;

fraud prevention;

file processing;

PDF generation;

AI processing;

optical character recognition;

image processing;

backup and disaster recovery; and

professional services.

These providers may use information only as permitted by their agreements with us and applicable law.

Current categories and providers may include:

This list should be completed and updated to reflect actual providers.

6.3 To Authorized Users and Recipients

Information may be disclosed:

when an authorized user downloads a report;

when a user sends or shares a report;

when a user provides information to a customer;

when a user authorizes a third party to receive information; or

as directed by the subscribing business customer.

DroMetrics is not responsible for how recipients use information after an authorized user downloads, sends, prints, or otherwise discloses it.

6.4 For Legal and Safety Reasons

We may disclose information if we believe in good faith that disclosure is reasonably necessary to:

comply with law;

respond to legal process;

comply with a court order;

respond to a lawful government request;

investigate fraud or abuse;

protect platform security;

enforce agreements;

protect rights or property;

prevent harm;

respond to an emergency; or

establish, exercise, or defend legal claims.

6.5 In a Business Transaction

Information may be disclosed in connection with:

a merger;

acquisition;

financing;

reorganization;

bankruptcy;

sale of assets;

sale of the DroGnostics business;

due diligence; or

a similar corporate transaction.

Where required, we will provide notice or take other legally required steps before information becomes subject to materially different privacy practices.

6.6 With Professional Advisers

We may disclose information to:

attorneys;

accountants;

auditors;

insurers;

financial advisers;

consultants; and

other professional advisers

when reasonably necessary for their services and subject to appropriate obligations.

6.7 With Your Consent or Direction

We may disclose information when you or the applicable business customer gives consent or directs us to do so.

7. SALE, SHARING, AND TARGETED ADVERTISING

DroMetrics does not sell personal information.

DroMetrics does not share personal information for cross-context behavioral advertising.

DroMetrics does not use personal information for targeted advertising.

We may disclose information to service providers that process it on our behalf for hosting, payments, security, analytics, communications, AI processing, and similar operational purposes. Such disclosures are not intended as sales of personal information.

If our practices change, we will update this Privacy Policy and provide any legally required choices or notices before applying materially broader uses to previously collected information.

8. AI PROVIDERS AND DATA USE

DroGnostics may use third-party artificial-intelligence, machine-learning, image-processing, or optical-recognition providers.

Depending on the feature used, information transmitted may include:

equipment data;

nameplate photographs;

extracted nameplate text;

service complaint;

measurements;

readings;

technician notes;

job context;

requested analysis;

report content; and

related technical metadata.

We seek to limit transmitted information to what is reasonably necessary to provide the requested feature.

8.1 Current AI Providers

The following providers may process information:

8.2 AI Training Statement

Customer Data is not used by DroMetrics to train publicly available AI models, and DroMetrics configures contracted AI providers not to use Customer Data to train their general-purpose models where the provider offers and contractually supports that restriction.

8.3 User Responsibility

Users should:

avoid submitting unnecessary personal information;

remove unrelated personal details from images;

verify AI-extracted information;

review AI-generated output;

avoid entering passwords or financial credentials; and

ensure they are authorized to submit the information.

9. AGGREGATED AND DEIDENTIFIED INFORMATION

We may create or use aggregated or deidentified information that cannot reasonably be linked to an identifiable person, customer, account, or property.

We may use such information for:

analytics;

product development;

performance measurement;

benchmarking;

security;

research;

business planning; and

improving DroGnostics.

Where required by law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except as permitted to test whether deidentification measures are effective.

10. DATA RETENTION

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, comply with law, resolve disputes, maintain security, and enforce agreements.

Retention periods may include:

After the applicable period, information may be:

deleted;

overwritten;

anonymized;

deidentified; or

retained where required or permitted by law.

Deletion from active systems may not immediately remove information from encrypted backups. Namecheap-managed shared-hosting AutoBackup/cPanel backups may retain residual copies for up to 6 months and expire automatically according to Namecheap’s backup schedule. DroMetrics has not confirmed an early-deletion mechanism for those managed backups. Server-level or disaster-recovery backups, if applicable, are maintained for restoration purposes and overwritten according to provider schedules unless preservation is legally required.

Business customers are responsible for exporting and retaining reports and records required for their own legal, tax, warranty, licensing, insurance, service-history, or business purposes.

DroGnostics should not be treated as the customer’s sole permanent record-retention system.

11. COOKIES AND ANALYTICS

11.1 Essential Technologies

We may use essential cookies or local-storage technologies to:

keep users signed in;

maintain sessions;

preserve security;

remember plan selections;

process checkout;

prevent fraud; and

provide application functionality.

These technologies are necessary to operate DroGnostics.

11.2 Analytics

We do not use analytics services.

If used, analytics providers may collect information such as:

IP address;

browser type;

device type;

pages viewed;

session duration;

referring pages;

feature interactions; and

application events.

Analytics providers used:

None

None

Purpose:

Not applicable because analytics services are not currently used

11.3 Advertising Technologies

We do not use advertising pixels, cross-site tracking, or retargeting technologies.

If used, identify:

provider;

data collected;

purpose;

opt-out method; and

whether the activity constitutes a sale, sharing, or targeted advertising under applicable law.

11.4 Cookie Choices

Cookie preferences may be managed through:

Not applicable because no cookie settings link is currently available;

browser settings; or

contacting support@drometrics.com.

Disabling essential cookies may prevent parts of DroGnostics from functioning correctly.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Safeguards may include:

encryption in transit;

password hashing;

access controls;

account authentication;

user-role restrictions;

logging;

monitoring;

backups;

software updates;

vendor oversight;

file-upload controls;

secure development practices;

incident-response procedures; and

employee or contractor confidentiality obligations.

No method of internet transmission, storage, or security is completely secure. We cannot guarantee absolute security.

Users are responsible for:

protecting login credentials;

using strong, unique passwords;

restricting account access;

promptly removing unauthorized users;

securing devices;

safely handling downloaded reports;

avoiding insecure sharing methods; and

promptly notifying us of suspected unauthorized access.

Security concerns should be reported to:

support@drometrics.com

13. DATA BREACHES AND SECURITY INCIDENTS

We maintain procedures for responding to suspected security incidents.

If a breach affects personal information, we will investigate and provide notices to affected parties, business customers, regulators, or others as required by applicable law and contractual obligations.

Business customers agree to provide reasonable assistance when an incident relates to information they submitted or controlled.

Not every security event constitutes a legally reportable breach.

14. YOUR PRIVACY CHOICES AND RIGHTS

Depending on your location and applicable law, you may have the right to request:

confirmation that we process your personal information;

access to personal information;

correction of inaccurate information;

deletion of personal information;

a copy of information in a portable format;

restriction of certain processing;

withdrawal of consent;

objection to certain processing;

opt-out from sale;

opt-out from sharing for targeted advertising;

opt-out from certain profiling; or

appeal of a denied privacy request.

Not all rights apply in all circumstances. Certain information may be exempt, and we may retain information where required for legal, security, contractual, tax, accounting, or other permitted purposes.

14.1 Submitting a Request

Requests may be submitted through:

Email: support@drometrics.com

Web Form: https://drometrics.com/drognostics/privacy.php

Mail: DroMetrics LLC, Attn: Privacy, 7901 4th St N Ste 300, St. Petersburg, FL 33702

Toll-Free Number, if required: Not applicable

Please include:

your name;

email address;

company or account name;

relationship to DroGnostics;

specific request; and

sufficient information to identify the applicable records.

14.2 Verification

We may need to verify your identity and authority before completing a request.

Verification may include:

confirming account access;

verifying the email address;

requesting identifying information;

confirming the applicable company account; or

requesting documentation of authority.

We will request only information reasonably necessary for verification.

14.3 Requests Involving Business-Customer Data

If your information was submitted by an HVAC contractor, employer, service company, or other business customer, we may direct your request to that customer.

We may assist the customer in responding where required.

14.4 Authorized Agents

Where permitted by law, an authorized agent may submit a request on your behalf.

We may require evidence of the agent’s authority and may separately verify your identity.

14.5 Appeals

If applicable law provides a right to appeal a denied request, you may appeal by contacting:

support@drometrics.com

Include “Privacy Request Appeal” in the subject line and explain why you believe the decision should be reconsidered.

14.6 Non-Discrimination

We will not unlawfully discriminate against you for exercising applicable privacy rights.

However, certain information may be necessary to provide DroGnostics. Deleting or restricting necessary information may result in reduced functionality or account closure.

15. FLORIDA PRIVACY INFORMATION

DroMetrics is based in Florida.

The Florida Digital Bill of Rights applies only to entities and activities that meet its statutory definitions, applicability thresholds, and other requirements.

To the extent that the law applies to a particular request or processing activity, DroMetrics will provide the rights and disclosures required by applicable Florida law.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law, except where DroMetrics expressly chooses to provide them.

16. OTHER U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under state law.

To the extent such laws apply to DroMetrics and the applicable information, we will process verified requests as required.

This may include rights concerning:

access;

correction;

deletion;

portability;

sale;

targeted advertising;

sharing;

profiling;

sensitive information; and

appeals.

We may update this section as DroMetrics’ operations, customer base, or legal obligations change.

17. INTERNATIONAL USERS

DroGnostics is operated from the United States.

If you access DroGnostics from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.

Those countries may have privacy laws different from the laws where you live.

DroGnostics is currently intended for use in:

United States only

If DroMetrics begins intentionally serving users in the European Economic Area, United Kingdom, Canada, or other jurisdictions with additional privacy requirements, this Privacy Policy and our contractual safeguards may be updated.

18. CHILDREN’S PRIVACY

DroGnostics is intended for business use by adults and is not directed to children under thirteen years of age.

We do not knowingly collect personal information directly from children under thirteen through account registration or ordinary product use.

Users must not submit information about children unless the information is legally collected, necessary for an authorized business purpose, and permitted by the applicable business customer.

If we learn that we collected personal information directly from a child in violation of applicable law, we will take reasonable steps to delete it.

Concerns may be reported to:

support@drometrics.com

19. SENSITIVE INFORMATION

Users must not submit unnecessary sensitive information through DroGnostics.

Do not enter or upload:

Social Security numbers;

full payment-card numbers;

bank-account credentials;

passwords;

government identification numbers;

medical records;

health diagnoses;

biometric identifiers other than supported electronic-signature information;

precise personal geolocation unrelated to a service address;

information concerning children;

criminal-history information;

immigration information;

information concerning race, religion, sexual orientation, or political beliefs; or

other highly sensitive personal information

unless specifically requested by DroGnostics, necessary for an authorized use, and legally permitted.

20. EMAIL AND MARKETING COMMUNICATIONS

We may use business-contact information to communicate about:

DroGnostics;

subscriptions;

product updates;

demonstrations;

related DroMetrics services;

educational information; and

promotional offers.

You may opt out of promotional email by:

using the unsubscribe link;

updating available communication settings; or

emailing support@drometrics.com.

Opting out of promotional messages does not stop:

security notices;

account messages;

billing notices;

service announcements;

support communications; or

other nonmarketing communications.

We may retain a limited suppression record to ensure we honor opt-out requests.

21. THIRD-PARTY LINKS AND RESOURCES

DroGnostics may contain links to:

manufacturer websites;

OEM manuals;

technical documentation;

payment pages;

external resources; and

other third-party services.

We do not control third-party privacy or security practices.

This Privacy Policy does not apply to information collected directly by third parties. Review their privacy policies before providing information.

Links do not imply affiliation, sponsorship, or endorsement unless expressly stated.

22. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect:

changes to DroGnostics;

new features;

changes in service providers;

changes in data practices;

legal developments;

security requirements; or

operational changes.

The updated policy will display a revised “Last Updated” date.

For material changes, we may provide notice through:

email;

an in-application notice;

a website notice;

account notification; or

another reasonable method.

If a proposed change would materially expand how previously collected personal information is used or disclosed, we will provide any notice or choice required by applicable law before applying that change.

23. CONTACT US

Questions, concerns, complaints, or privacy requests may be directed to:

DroMetrics LLC
Attn: Privacy
7901 4th St N Ste 300
St. Petersburg, FL 33702

Privacy Email: support@drometrics.com
General Email: contact@drometrics.com
Security Email: support@drometrics.com
Telephone: No phone support
Website: https://drometrics.com

24. CALIFORNIA NOTICE AT COLLECTION

California Notice at Collection retained for voluntary disclosure and legal review

We may collect the following categories of personal information:

identifiers;

customer-record information;

commercial information;

internet or electronic-network activity;

approximate geolocation;

professional or employment information;

audio, electronic, visual, or similar information;

inferences based on service usage; and

sensitive information only where described in this Privacy Policy.

We collect and use these categories for the business and commercial purposes described above.

We retain each category for the period reasonably necessary for the purposes described in Section 10.

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising.

We do not use or disclose sensitive personal information for purposes requiring a right to limit.

California requests may be submitted through the methods listed in Section 14.

25. CONTRACTOR AND EMPLOYEE DATA

If a business customer provides information about employees, technicians, contractors, or applicants, the business customer is responsible for:

providing legally required notices;

limiting information to legitimate business purposes;

ensuring appropriate access controls;

responding to employment-related privacy requests; and

complying with applicable employment and labor laws.

DroMetrics processes such information to provide and secure DroGnostics and to administer the applicable account.

26. DO NOT TRACK AND GLOBAL PRIVACY CONTROLS

Browser “Do Not Track” signals are not currently interpreted uniformly across the industry.

DroGnostics does not currently respond to browser Do Not Track signals.

DroGnostics does not recognize Global Privacy Control or other legally recognized opt-out preference signals.

If recognized, describe the response:

No automated response is currently configured

27. DATA-PROCESSING ADDENDUM

Business customers that require a data-processing addendum may contact:

support@drometrics.com

Availability and terms may depend on:

customer location;

applicable law;

subscription plan;

requested processing terms; and

the nature and volume of data processed.

28. GOVERNING DOCUMENTS

This Privacy Policy should be read together with:

the DroGnostics Terms of Service;

applicable order forms;

subscription disclosures;

cookie notices;

data-processing addenda; and

other product-specific notices.

If DroMetrics processes personal information solely on behalf of a business customer under a written data-processing agreement, that agreement may control the processing relationship between DroMetrics and that customer.